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Wholesale Club HQ

Welcome to Wholesale Club Headquarters!

 

This space is for any Shopify merchant who is on a journey with the best Shopify wholesale app, Wholesale Club. Whether you’re considering an install, starting out as a new user, or have had the app for a while, there’s something here for you!

We’ve divided this page into sections based on what you may be looking for. Feel free to jump around or read through the whole page if you want to be really thorough! If you can’t find what you’re looking for, give our support team a shout and they’ll help you out.

Install Wholesale Club

If you’re ready to install a Shopify wholesale app right now, you can head on over to the Wholesale Club listing in the App Store. There, you can install the app directly into your store.

If you’re thinking about installing but want some more information first, check out the Wholesale Club page of our site. It goes over how the app serves B2B businesses and what it can do for your store.

If you’ve got Wholesale Club installed and now need to install it in your theme, there’s a Help Center article as well as a video to help! There’s also a theme setup checklist to make sure you’re good to go.

Troubleshoot Wholesale Club

Encountering a challenge with Wholesale Club? We know it can happen. It’s a complex app, and Shopify is a complex platform. Whatever your question, our Help Center and Support Team are here for you. Regardless of how you choose to troubleshoot, you’ll get the help you need!

You can:

    • Peruse the Help Center at your leisure, if you’re the DIY type.
    • Submit a support ticket and we’ll get back to you by email.
    • Use our in-app live chat support (available only to merchants on the Premium plan).
    • Purchase CoPilot, a two-week program that includes phone calls with an Account Manager and priority support over email.

See Wholesale Club in Action

Do any of these sound like you?

    • You’d like to get some hands-on experience with Wholesale Club to really understand how it works.
    • You’re not sure how Wholesale Club will fit into your business.
    • You’re considering installing a Shopify wholesale app and you think Wholesale Club is going to be the best fit, but you want to see an example of how it functions.
    • You want to make sure we’re not making up our thousands of users and hear from some actual merchants who use the app.

If any of these apply, we’ve got solutions for you! There are three options to see Wholesale Club in the real world.

The Wholesale Club Demo Store lets you test drive the app so you can see just how easy it is to use.

Our Merchant Spotlights showcase a variety of merchants who use Wholesale Club in their stores. A theme you’ll see in our Spotlights is just how much efficiency Wholesale Club brings to B2B businesses!

Our YouTube channel is home to a series of videos focused on Wholesale Club. It’s a great place to start for visual learners!

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Learn About Features

Wholesale Club has a variety of features that make it easier and more efficient for you to run your B2B wholesale business. This section provides resources for all those features so you can make the most of them.

Note: features differ between the Basic, Professional, and Premium plans. For more info on Wholesale Club plans, visit the main Wholesale Club page.

 For each feature, there are three main resources:

    • A Help Center article
    • An example in the Demo Store
    • An overview video

You can also visit the main Help Center, the Demo Store, and the Wholesale Club playlist on our YouTube channel.

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Level up with Wholesale Club

Perhaps you’ve been using Wholesale Club for a while and you’re ready to become an expert. Or maybe you’re a Shopify pro, and you know that you can handle the complexities of any app. If it’s time to really sharpen those skills, this is where you want to be! Dive into the topics below and prepare to take your promotions to the next level.

App Compatibility

Applying Extra Fees to Wholesale Orders

Wholesale Club and VAT

Applying Wholesale Discounts to Draft Orders

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Let’s keep in touch!

 

We’ll only send you ecommerce tips and info about our apps – no spam!